Julian Fichter, Head of HR Companies, tells us why working in HR at GetYourGuide is not like working in HR wherever else. The HR Companies workforce handles onboarding, relocation and immigration, HR methods and expertise, payroll and advantages, and lots of different behind the scenes operations that set the corporate up for development and success. As a part of the better Folks division, HR Companies collaborates intently with the Expertise Acquisition workforce, Folks Companions, and different stakeholders.
HR Companies stay and breathe our firm values — and with good purpose — each single worker passes by HR throughout their profession journey right here. Julian tells us how he set his workforce members as much as turn out to be leaders in course of innovation and repair mentality.
Right here HR isn’t simply operations, it additionally innovates
GetYourGuide is on the mature development stage, the place all our processes are in place, in order an HR workforce, we’re past being slowed down with determining primary HR processes. As a fast-evolving tech firm, we’ve to be continuously able to scale and rent our 1000th worker.
With regards to issues like onboarding processes, new rent checklists, and worker orientation, we’re centered on how we will take these already established worker experiences and workflows to the subsequent degree — slightly than simply sorting by messy excel recordsdata.
If anybody was to affix the HR Companies workforce at this stage, they’d have the chance to give you new concepts to enhance processes, not begin them from scratch. For instance, earlier this 12 months, the workforce proposed an initiative to be extra environment friendly: In about two months, we transitioned from paper to digitally signed contracts globally. This included checking the digital contract legal guidelines in each nation we’ve workplaces in.
Our folks workforce is worldwide, not simply native
We function in 16 international locations throughout six continents. Which means that we handle onboarding, employment contracts, and payroll in 16 completely different areas. With this firm development, our workforce is all the time uncovered to new and thrilling challenges past day-to-day HR processes.
Within the final 12 months alone, we’ve arrange authorized entities in South Africa, Japan, and the Netherlands, put HR constructions in place and have taken care of essentially the most pressing issues, that are, in fact, giving folks contracts and paying them.
Sure employment laws the world over will be fairly shocking. In France, for instance, a brand new worker has to go to a compulsory physician go to through the first week of their employment. Determining how these methods work is extremely fascinating. So when you’re used to how HR works in Germany, this division works on a really worldwide degree. We need to guarantee that we provide a coherently nice employee experience, no matter which GetYourGuide workplace you’re employed.
We don’t anticipate the right HR instruments. We construct a few of them ourselves
We wish everybody to deal with doing nice issues at work, not spend their time attempting to determine the fundamentals. Whereas we use many standard HR tools, we’ve a tradition of ingenuity and develop our personal purposes to make it work for us. We’ve gotten fairly good at hacks, writing our personal scripts, and dealing round particular merchandise.
We rent extremely tech-savvy people inside the Folks division. They join our methods by APIs and write small purposes to allow us to work higher. Having engineers who’re additionally enterprise course of analysts, inside the HR workforce, is actually a valued asset. Our aim is to ensure there’s by no means any double information entry for any info. We dedicate ourselves to wanting forward and making processes even higher.
We’ve got an emotionally supportive workforce.
Working in HR, you want to be artistic, work with numbers, and have numerous empathy when colleagues come to you and share their doubts or worries. All this prices a variety of power, and might at occasions be exhausting. The HR workforce understands this, and we’re there for each other, and that is one thing I actually worth concerning the workforce. We foster a constructive, sturdy, and supportive atmosphere. For instance, we’re very delicate to seeing if an HR colleague is having a tough day and instantly supply an open ear, a stroll across the block, or some chocolate. We even have common workforce offsites and night actions, throughout which we will decompress and develop collectively extra strongly as a workforce.
We provide the alternative to develop new abilities
Working at GetYourGuide, one thing new occurs nearly each day, and studying is a core a part of our tradition. Opening new workplace areas, introducing new HR methods, or re-evaluating our international advantages — these are all nice on-the-job studying alternatives. As our firm grows, new speciality areas inside HR will naturally evolve, comparable to compensation, international mobility, folks analytics, or range & inclusion. Now could be the most effective time to develop your HR profession at GetYourGuide. As an HR Generalist for instance, there are many methods to develop your profession, together with taking on a management function.